privacy policy

Privacy Policy Consent

Our websites and their content are owned by Radiance LLC. The term “you” refers to the user or viewer of https://www.radiantheartlove.com, https://www.login.radiantheartlove.com, https://www.radinace123.com, https://www.thesoulmatestrategist.com, https://juliepierce.kartra.com, and/or https://radiancelove.lpages.co (“Websites”).

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data (as defined below) used to access our Websites. We will not use or share your information with anyone except as described in this Privacy Policy.

The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy.

Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy on our Websites at any time without notice. In the event of a material change, we will let you know via email and/or a prominent notice on our Websites.

Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Websites or its content is governed by this Privacy Policy. By using our Websites or its content, you consent to this Privacy Policy, whether you have read it or not.

Information We Collect

We collect personal information from you so that we can provide you with a positive experience when using our Websites or content. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you. We may collect:

1. A name and an email address so we can deliver our newsletter to you. You affirmatively consent to this collection when you provide this information to us in our contact or request forms.

2. Billing information including name, address, and credit card information so that we can process payment to deliver our products or services to you under our contractual obligation.

3. A name and an email address if you complete our contact form with a question. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.

4. Information from you from a co-branded offer. In this case, we will make clear as to who is collecting the information and whose privacy policy applies. If both and/or all parties are retaining the information you provide, this will also be made clear as will links to all privacy policies.

Please note that the information described in the above paragraphs (“Personal Data”) is given to us voluntarily, and by providing us with this information you are giving consent for us to use, collect, and process this Personal Data. You are welcome to opt-out or send a request for us to delete your Personal Data at any point by contacting us at clientcare@radiance123.com.

If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Websites or content.

Other Information We May Collect

Anonymous Data Collection and Use

To maintain high-quality of our Websites, we may use your IP address to help diagnose problems with our server and to administer a Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences.

Your IP address is a numeric identifier assigned to your computer or device by the Internet when you are connected to the Internet. This numeric identifier does not give us details of your personal identity; however, this anonymous traffic data is useful to us to understand our markets and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.

Use of “Cookies”

We may use the standard “cookies” feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data capture mechanisms on our Websites other than cookies. You may choose to disable cookies through your own web browser’s settings

A cookie is a file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual.

Like most companies, our Websites may contain cookies that track your visits to provide a more personalized experience. A cookie in no way gives us access to your computer or any of your personal information.

Most web browsers automatically accept cookies. To check your web browser, access your browser settings or surf the web using anonymous software. It is your responsibility to learn about and to use these settings or applications if you choose to do so. However, disabling this function may diminish your experience on our Websites and some features may not work as intended.

What We Do With Information We Collect

Contact You

We may contact you using information that you provide to us based on these lawful grounds for processing:
1. Consent. We may contact you if you give us your clear, unambiguous, affirmative consent to contact you.
2. Contract. We will contact you under our contractual obligation to deliver goods or services that you purchase from us.
3. Legitimate Interest. We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for a webinar, we may send you marketing emails based on the content of that webinar. You will always have the option to opt out of any of our emails.

Process Payments

We will use the Personal Data you give to us in order to process your payment for the purchase of goods or services under a contract. We only use third-party payment processors that take the utmost care in securing data and comply with the GDPR.

Targeted Social Media Advertisements

We may use the data you provide to us to run social media advertisements and/or create look-alike audiences for advertisements.

Share with Third Parties

We may share your information with trusted third parties such as our newsletter provider in order to contact you via email, our merchant accounts to process payments, Google/social media accounts in order to run advertisements, and our affiliates.

Viewing by Others

Note that whenever you voluntarily make your Personal Data available for viewing by others online through our Websites or content, it may be seen, collected, and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e., sharing a comment on a blog post, posting in a Facebook group that we manage, sharing details on a group coaching call, etc.).

Submission, Storage, Sharing, and Transferring of Personal Data

Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data will only be accessed by those who help to obtain, manage, or store that information, or who have a legitimate need to know such Personal Data (i.e., our hosting provider, newsletter provider, payment processors, or team members).

It is important to note that we may transfer data internationally. For users in the European Union, please be aware that we transfer Personal Data outside of the European Union. By using our Websites and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.

Data Retention

We retain your Personal Data for the minimum amount of time necessary to provide you with the information and/or services that you requested from us. We may include certain Personal Data for longer periods of time if necessary for legal, contractual, and accounting obligations.

Confidentiality

We aim to keep the Personal Data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users or licensees, (2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy or any other terms of use or agreement with us.

Passwords

To use certain features of our Websites or content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account.

We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.

You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.

We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact, or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

How You Can Access, Update or Delete Your Personal Data

You have the right to:

1. Request information about how your Personal Data is being used and request a copy of what Personal Data we use.

2. Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.

3. Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).


4. Withdraw your consent at any time to the processing of your Personal Data.


5. Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.


6. Receive Personal Data portability and transference to another controller without our hindrance.


7. Object to our use of your Personal Data.


8. Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications. If you have questions or are experiencing problems unsubscribing, please contact us at clientcare@radiance123.com

Security

We take commercially reasonable steps to protect the Personal Data you provide to us from misuse, disclosure, or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.

Anti-Spam Policy

We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all emails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. 

We will not sell, rent or share your email address.

Third-Party Websites

We may link to other websites on our Websites. We have no responsibility or liability for the content and activities of any other individual, company, or entity whose websites or materials may be linked to our Websites or its content, and thus we cannot be held liable for the privacy of the information on their websites or that you voluntarily share with their websites.

Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Personal Data. 

Children’s Online Privacy Protection Act Compliance

To access or use our site, groups, newsletters, programs, products, or services, you must be 18 years or older and have the requisite power and authority to enter into a legally binding contract. We do not knowingly solicit data or information from children under the age of 18.

We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Websites and content are directed to individuals who are at least 18 years old or older.

Submission, Storage, and Sharing of Personal Data

Information Collected. We may seek personal information and data including your name, email address, birthday, mailing address, and other information, specifically when you purchase our programs, products, or services. By providing this information to use and store such information and to send you unexpected gifts from time to time. We, in turn, will use our best efforts to keep such information safe and secure.

Data Controller and Processors

We are the data controllers as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR- compliant. 

If you have any questions about this Privacy Policy, please contact us at: clientcare@radiance123.com

©2018 RADIANT HEART
Privacy | Terms

A Websitesthatworks Website

©2018 RADIANT HEART Privacy | Terms

A Websitethatworks Website